Business Intelligence - Dashboard reporting

Business intelligence (BI) is the ability of an organization to collect, maintain, and organize data.

A dashboard is an easy to read, often single page, real-time user interface, showing a graphical presentation of the current status (snapshot) and historical trends of an organizationā€™s Key Performance Indicators (KPIs).

With dashboarding and web technology, key changes in business metrics are instantly visible to managers, enabling them to make necessary decisions with impressive speed. Typical uses include:

Sales / Marketing

  • new enquiries
  • conversion value
  • product split
  • business development activity
  • web site traffic
  • marketing campaign response

Finance

  • billing
  • forward orders
  • aged debtors
  • cash flow
  • budgets vs actuals

Support/Call Desk

  • calls answered/ missed
  • average wait time
  • 1st call resolutions
  • call-backs pending

Contact us today to discuss how we can help your business solveĀ Business Intelligence problems and make BI work for you in the most efficient manner.